Shipping & returns

Shipping

We ship from our warehouse in Spain, typically within 24 hours of your order.

Standard delivery times

  • Belgium, Netherlands, Luxembourg — 1–2 business days
  • Germany, France, Austria — 2–3 business days
  • Italy, Spain, Portugal — 2–4 business days
  • Other EU countries — 3–5 business days

Shipping cost

  • Free shipping on EU orders over €60
  • Belgium — €4,95
  • Netherlands, Luxembourg — €6,95
  • Germany, France, Austria — €8,95
  • Italy, Spain, Portugal — €9,95

You will receive a tracking link by email as soon as your parcel ships.

Returns

If a piece does not suit, you have fourteen days from delivery to send it back. We will refund the full amount within five business days of receiving the return.

Conditions:

  • The item must be unused and in its original packaging
  • Return shipping is at your cost — except when an item arrives damaged or wrong, in which case we cover everything
  • No forms, no questionnaires. Just send us a note at hello@linnandpaw.com and we will send you the return address

Damaged or wrong arrivals

We replace it. Send us a photo at hello@linnandpaw.com within seven days of arrival. We will arrange a replacement and a free return label, no questions.