Shipping & returns
Shipping
We ship from our warehouse in Spain, typically within 24 hours of your order.
Standard delivery times
- Belgium, Netherlands, Luxembourg — 1–2 business days
- Germany, France, Austria — 2–3 business days
- Italy, Spain, Portugal — 2–4 business days
- Other EU countries — 3–5 business days
Shipping cost
- Free shipping on EU orders over €60
- Belgium — €4,95
- Netherlands, Luxembourg — €6,95
- Germany, France, Austria — €8,95
- Italy, Spain, Portugal — €9,95
You will receive a tracking link by email as soon as your parcel ships.
Returns
If a piece does not suit, you have fourteen days from delivery to send it back. We will refund the full amount within five business days of receiving the return.
Conditions:
- The item must be unused and in its original packaging
- Return shipping is at your cost — except when an item arrives damaged or wrong, in which case we cover everything
- No forms, no questionnaires. Just send us a note at hello@linnandpaw.com and we will send you the return address
Damaged or wrong arrivals
We replace it. Send us a photo at hello@linnandpaw.com within seven days of arrival. We will arrange a replacement and a free return label, no questions.